SENAD Community Derby Exceptional at Placing People at the Heart of the Service

SENAD Community Derby

Registered Area Manager, Anna Goscombe, staff and service users of SENAD Community Derby are celebrating their phenomenal success following their recent inspection by the Care Quality Commission (CQC).

The SENAD Community team support people across the East Midlands with a range of support needs including learning disabilities, Autism, brain injuries and mental health needs to live in the community as independently as possible.
CQC rated the service ‘Outstanding’ in four of the five inspection areas; effective, caring, responsive and well led.
The inspector praised the service for being ‘exceptional’ in placing service users at the heart of the service. Their top priority is people’s safety, wellbeing and happiness.

The service demonstrates this in a number of ways; Involving people and their families in the recruitment of support staff and the care planning process, a dedicated staff team who are given time to get to know the individual and build the trust that ensures positive long lasting relationships, treating people as individuals and supporting and empowering them to have maximum choice and control and to achieve their goals and independence. They are also exceptional at helping people express their views, including using innovative methods to help people communicate, including the use of technology.

A relative interviewed by the inspector commented “We had a sense of relief knowing that SENAD was the right agency. They treated him as a person, valued and respected. These values resonate in both the Registered Manager and staff”.

Helping service users, that had previously socially isolated become part of their community, has made a huge impact on peoples’ lives. For example the team are supporting a person to watch sport at their local club. This has made the person feel like a part of their community, improved their memory, reduced their anxiety and increased their overall wellbeing.
Anna commented “This is a truly exceptional result for an outstanding team. I am so proud of the feedback we have received and of our fabulous team who work incredibly hard to deliver amazing care to the people we support.”

Friday Club Fun!

Friday club

The SENAD Community Friday Club have been having a great time since we last saw them… Last Friday was Bingo day and today they’ve been decorating their own cakes to take home to their friends and family… or for themselves to enjoy!!!

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We’re one of the Top 200 Companies in Derbyshire!

Deryshire Top 200 companie award

Great News! We’ve been recognised as one of Derbyshire’s Top 200 Companies for 2019 by the University of Derby College of Business, Law and Social Science. Of course our services are not only based in Derbyshire but spread across the country. Find out more about us…  

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Helping People Live the Life They Want..

An account from SENAD Community ( Coventry) Team Leader, Ian Lineker who supports one of his Service users to go on holiday… For the last 15 years we have been supporting a service user to go on holiday. We have been to many places over the years, the United States, Africa on safari twice, Spain […]

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SENAD Community Coventry Celebrate CQC Success

Registered Manager of SENAD Community’s Coventry branch, Laura Ward organised a celebratory/thankyou lunch after the service was rated Outstanding by the CQC in their recent inspection. The lunch was attended by both staff and service users. Everyone had a great time and some of our lovely service users felt they wanted to be involved and […]

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SENAD Community Coventry are ‘Outstanding’ say CQC

  14 May 2018 Coventry domiciliary care agency rated Outstanding by the Care Quality Commission Coventry domiciliary care agency rated Outstanding by the Care Quality Commission The Care Quality Commission has found the quality of care provided by Senad Community Ltd- Coventry, to be Outstanding following an inspection in January. Senad Community Ltd- Coventry provides […]

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Celebrating NAPPI Success

Isabel Campbell of SENAD Community was awarded a tankard by NAPPI UK at the NAPPI Training meeting earlier this month for being one of the two longest serving NAPPI Trainers. Isabel and Wayne Price at Park House were part of the first Group of SENAD trainers trained by NAPPI UK, five years ago. Wayne received […]

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Sporting Communities. Bringing Communities Together through Sport

David Walsh, Community Development Officer, Sporting Communities

The Sporting Communities Team have been busy raising awareness of their work in the local community. They provided games and sports activities at the annual Chaddesden Park, Big 1 event, which took place at the beginning of June. The Sporting Communities’ information bus enabled them to showcase their work with local families, finding out what […]

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SENAD Sponsor Community Sports Group

The SENAD Group have sponsored a community initiative for young people living the Chaddesden area of Derby.  Sporting Communities helps young people to engage with sports and through this helps tackle anti social behaviour. They use public buildings and open park spaces to provide activities for young people to enjoy, engage and network with each other. […]

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Chief Executive Officer Addresses Delegates at International Conductive Education Conference

Brian Jones, Chief Executive Officer of the SENAD Group joined delegates at the Conductive Education Professional Education Group (CEPEG) 12th annual conference which took place at the Curve Theatre on March 11th. The conference, titled Conductive Education is our Superpower! was hosted by Leicestershire’s conductive education centre Steps and attracted 150 delegates from across the […]

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